Privacy policy

Last updated: October 25, 2025

Introduction

Boxy & Co (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect information when you visit boxyandco.com or purchase from us.

What Information We Collect

We collect:

  • Name, address, and contact details for order processing
  • Payment information (processed securely; we do not store card details)
  • Customer order and purchase history
  • Email address (for order communications and, if opted in, marketing)
  • Site analytics via Shopify and standard cookies

How We Use Your Information

We use your data to:

  • Process orders, payments, and deliveries
  • Communicate order status and provide customer support
  • Send you marketing updates or newsletters only if you have explicitly opted in
  • Improve our website and services through analytics

Email & Marketing Consent

We request explicit, positive consent before sending marketing emails or newsletters. You may opt in by ticking a box or confirming your subscription; we do not use pre-ticked opt-in boxes. All marketing emails include a clear unsubscribe link, which promptly removes you from future mailings.

Data Sharing with Suppliers

To fulfil your orders, we share relevant personal data (such as your name, delivery address, and order details) with trusted third-party suppliers, such as Printify. These suppliers act solely as "data processors" and may only use your information for producing and delivering your chosen products. They do not use your data for their own marketing or unrelated activities. All our partners are required to comply with GDPR and maintain strict security measures to protect your data.

International Sales

We intend to offer international shipping in the future. If you are outside the UK/EU, we will comply with relevant privacy protection laws.

How We Store & Protect Your Data

Your data is stored securely with Shopify and protected using industry-standard security protocols.

Your Rights

You have the right to:

  • Request access to, correct, or delete your data
  • Withdraw consent to marketing at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

We use essential cookies for site operation and standard analytics. You may adjust your browser settings to decline cookies, but some features may not work as intended.

Changes to This Policy

We may update this policy and will post changes on this page.

Contact

For privacy questions, data requests, or to withdraw consent, contact us at: hello@boxyandco.com